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Services

Services are the labour and offerings you charge for — turf installation, ground prep, delivery add-ons, call-outs. Each holds its names, pricing, accounting links and (optionally) a Shopify link.

Where to set them up

Go to Farm Settings → Services. Click Create Service to add a new one, or click any row to edit an existing one.

Service create/edit form

1. Naming

  • Short Name — the name shown on orders.
  • Abbreviation — the shorthand shown in the mobile apps.
  • Full Name — used on invoice line items; what the customer sees on their invoice.

2. Description

Internal notes about the service — for your team only; not shown to customers.

3. Price settings

  • Retail Price — full retail rate. The baseline other segments discount from.
  • Cost Price — your cost to deliver the service (e.g. labour cost). Used for margin reporting.

4. Status

  • Draft — not shown on orders.
  • Published — live and available to sell.
  • Disabled — hidden from new orders but kept on record.
  • Delete — removes the service.

5. Sawfish settings (required for invoicing)

Required for invoicing

Sawfish Item Code (the item in your accounting system) and Sawfish Account Code (the revenue chart-of-accounts code) must both be set, or Turfware can't invoice this service.

Create the matching item and account in Sawfish first, then enter their codes here — Turfware syncs the invoice to Sawfish (see Sawfish Configuration).

6. Shopify

If the service is sold online, link it to its matching Shopify item. See the Processing Shopify Orders guide.

No volume pricing on services

Volume pricing applies to turf and products only — services are priced per the rate above.

Save

Click Save. If the status is Published, the service is immediately available on new orders.

Archiving

Retire a service you no longer use by Archiving it — it's hidden from the list and no longer available to select on new orders, but kept (not deleted). Flip Show Archived on the list to see archived records, and Unarchive to bring one back.