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Payments & Accounting

Turfware doesn't keep your books — it works alongside two other systems. Understanding how the three connect explains where a payment or invoice lives, why a change can take a few minutes to appear, and how to handle payments, order changes and refunds cleanly.

The three systems

  • Turfware — your operational system: orders, harvest, delivery, and the operational order status.
  • Sawfish — the invoicing & payments hub: it generates the invoice, takes customer payments (card, PayTo, PayID, Tap to Pay, Apple Pay and Google Pay), and sits between Turfware and your accounting system.
  • Your accounting system — MYOB (or Xero): your books, and the source of truth for the invoice and its payments.

How they connect

  • Turfware ↔ Sawfish — near real-time. Changes cross by webhook, usually within about a minute.
  • Sawfish ↔ your accounting system — a timed sync, roughly every 15 minutes. A change made in MYOB (or Xero) can take up to ~15 minutes to appear in Sawfish and then Turfware. Sawfish also has a Sync now button that refreshes your account assets on demand — see How the sync works.

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